Challenge

When corporate marketing feels impersonal.

Old Town Lafayette is a small, tight-knit community of artists, entrepreneurs, advocates, and passionately loyal residents all mixing together in one downtown district. After years of declining sales and the lasting impact of a global pandemic, it was time to take a more organized approach to unify the businesses and get them the marketing support they needed. The challenge, however, was marketing a destination that doesn’t want to feel like it’s being marketed. This campaign needed to ring true to the organic, artisan vibe of the community and steer clear of any signs of perfection. It couldn’t feel too planned or purposeful, and most importantly, the people of Lafayette needed to stay at the heart of the project.

Website

Website

COHN Solution

Get back to the human spirit of Old Town Lafayette.

To get to the core of the community, we conducted interviews and surveys with over 60 local businesses spanning retail, experiential, professional services, and hospitality to ensure everyone in the district who wanted to be heard had an opportunity to voice their ideas, opinions, and concerns. What we found was that business owners felt disconnected from one another, and there were several “dead zones” that impeded visitors from further exploration. Our agency always begins with an overarching insight to guide our strategy. In this case, it was simple: interconnectivity.

Experiential

Interconnectivity.

Old Town Lafayette is a multifaceted destination, so we wanted to get people out and exploring. Using merchant feedback, brand attributes, and some global trends, including “people miss spontaneous activities” and “nostalgic comforts are expected to rise,” we worked to create a uniquely Lafayette experiential campaign.

Project Hopscotch

Old Town Lafayette is a place to slow down and just embrace whatever you happen to stumble upon, from alley art to potlucks to spontaneous live music. You don’t need a plan. You don’t even need to know where you’re going. Just hop, skip and jump from spot to spot.

REAL RESULTS

An authentic approach that better reflects the community.

In all, COHN installed 10 hopscotch sidewalk clings around Old Town Lafayette that were designed by various local artists. Each cling had a QR code on it, and for each QR code scanned, a $1 donation was made toward a local student pursuing a career in the arts. The community raised $1,640 from September 15 to October 15, 2021. COHN secured earned media placements in The Denver Post, Colorado Hometown Weekly, Daily Camera, and Macaroni KID. Our landing page had over 3,000 visitors in the four-week period.

In addition, business owners agree that the new Old Town Lafayette website better reflects the community, and its social media channels are thriving.

Brand Strategy
Creative Design
Marketing + Media